How do I know the status of my order?

Upon placing your order, please allow us 3 to 10 business days to have your order processed. Business days are from Monday to Friday. To know the order status, log into your account on our shop.

When ordering, you may  choose the shipping method between priority Post (for Switzerland) and next day delivery (Luna for Switzerland).  For France: Colissimo or UPS at extra charge. Europe and rest of the world : we ship with UPS carrier. Their approximate time for delivery is 4 to 6 business days.

We are not responsible in the event of any unforeseen events nor for the loss of shipped order.

Once your order is shipped, you receive a tracking number added to your order.

You may visit our website at any time and log into your account to find your shipment update. If no tracking number is received 6 days after ordering, kindly email us to : oriana@nomadtribeswim.com specifying name and the order number. 

IMPORTANT : if you order is urgent, kindly let us know it by email or via the site chatbot. This should be done as soon as your order has been confirmed. We ship from 3 different locations and need to know soon in advance your requirements.  

Duties & Taxes 

Switzerland and EU:  not subject to tax. Rest of the world : refer to your country regulations  as these duties may be necessary to release your order. This applies to International shipment outside of Europe.  We are not responsible for any custom charges or taxes. 

YOUR BODY, YOUR RULES